What does the Parkway Cleaners App do?
The Parkway Cleaners App allows you to schedule and pay for dry cleaning, laundry, and wash & fold delivery. Simply register by entering your address and payment information. You are now ready to have your laundry and dry cleaning done at the touch of a button!
What does "Wash & Fold" mean?
It means you never have to do laundry again! Parkway will pick up your laundry. We will wash, dry, and fold before returning it to you clean and ready to wear. No more waiting for your clothes at the laundromat or that dank room in your apartment building. You can turn your laundry room into a home office!
How does Parkway Cleaners’ pickup and delivery service work?
First, login to the App or Website and schedule a time for pick up. Gather your laundry and divide it by dry cleaning/laundry and wash & fold. Your delivery driver collect your clothes at the scheduled time. We will inventory your clothes at our facility and update the app with your order. Once your clothes are clean, we will deliver them at the scheduled time. You will also receive two laundry bags to use to put your clothes in for your next order.
Do I have to be home to meet the driver?
You do not have to be home to meet the driver, but you will be responsible for the safety of your laundry. Feel free to leave your laundry on your porch, with a neighbor or door person, give the driver your garage code, or leave your clothes anywhere else accessible to our driver. Please include this information in the “Special Instructions” on the app so our driver knows where to pick them up.
What if my driver is late?
Your driver should arrive promptly at the scheduled time or call you to let you know he is running late. In the meantime, you can track your driver’s location on the app!
Should I tip my delivery driver?
Yes – with a smile and a positive review!
What is Parkway Cleaners' pricing?
Pricing is available on the app in the pricing screen.
How do I pay?
You can enter your credit card information online to our secure system and get billed when your clothes are delivered. Alternatively, you can choose to be billed once a month for all of your charges for the month.
I want Parkway to come on a reoccurring schedule, is that possible?
Yes, you can select a reoccurring frequency of either twice a week, every 2 weeks or every month in the app.
I am already a current Parkway pick-up and delivery customer. Do I need to schedule a pickup every week now?
No, we will continue to stop by your home or business twice a week like normal.